These terms and conditions apply to web site sales, please note that by continuing to use this website you agree with these terms and conditions.
Please note the prices listed on our website may always be subject to change without notice.
Items shown on our website may not always be in stock. These will display an 'out of stock' message. In the unlikely event your chosen items are not in stock when you place an order, we will advise you of an estimate of availability and delivery date as soon as we can. Please note that an indication of such dates is an estimate only, may be subject to change without notice, and does not constitute a contractual obligation by Wolfin Textiles Limited to supply goods by a certain date. However, if availability is unduly delayed, we will use our best endeavours to keep you informed.
Accepting orders and our contract
When you place an order, either by telephone, in writing or online from wolfintextiles.co.uk, we will treat it as an offer to buy. If we accept your order, we will send you a confirmation e-mail with your order number, at which point we make a legal contract with you. When you receive your e-mail confirmation, you will have an opportunity to check the details and correct any errors. We are entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know. If we decline your offer on security grounds we may contact you to seek an alternative payment method. This is to protect you and us from fraudulent transactions.
Any orders placed online can be paid for by most major credit/debit cards. If you are placing an order by telephone or email, we will send you an invoice and the goods will be dispatched on receipt of the funds.
We continue to welcome enquiries from customers in other countries via telephone or email, but at present we are selling to the UK only via our website.
Returns, Refunds and Replacements
As fabrics are cut especially for you from a larger roll to the specific length you require, we are not able to accept cancellations, returns or exchanges once your order has been processed. Because of this we provide a free sampling service to allow you to ensure that the fabric you are considering is suitable for your requirements prior to making your purchase. We encourage all of our customers to order a sample before placing an order so that you can be 100% sure it's the ideal fabric for your project. Please ensure that you are satisfied with any fabrics before ordering by ordering a sample.
All of our fabrics are quality checked before they are dispatched, but in the unlikely event that you experience any problems please contact us and we will be sure to deal with any issues quickly and efficiently, and if necessary arrange for a replacement to be sent without delay.
Please note that the colour of images shown on our website may be affected by the technology or screen brightness, and we have done our very best to faithfully represent the colours with photography, but some variation may occur. Our sampling service is offered to allow customers to see samples of the actual fabric before ordering, and therefore we cannot accept any responsibility for colour and/or shade differences between the representations on the website, and the actual fabric.
All goods are examined in detail by ourselves prior to despatch to ensure that they leave our warehouse in perfect condition. However, transit damage unfortunately can occur. If your purchase is showing obvious signs of transit damage upon delivery, please refuse to accept delivery and notify us immediately. If damage is only evident upon opening of packaging, then you must inform us within 48 hours of receipt. In either case, we will then arrange re-delivery of replacement goods as soon as possible.
Sales on this web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. These terms and conditions do not affect your legal rights. These terms and conditions only cover the Wolfin Textiles Limited web site. Any other web sites to which are linked to from this site will be governed by their own terms and conditions. We accept no responsibility or liability for the content of other web sites which are not under our control. Wolfintextiles.co.uk is a trading name of Wolfin Textiles Limited; Company Address: Wolfin Textiles Ltd, Unit 4 Phoenix Works, Cornwall Road, Greater London, HA5 4UH.
Wolfin Textiles Limited owns the copyright for all of the material and photography across this website. You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to link to or from this web site without prior written consent from Wolfin Textiles.